Bharat Petroleum follows a structured process for determining organisational goals and objectives and the plans to achieve them. HR Initiatives at BPCL begin with a five year dream plan that is further broken down into annual plans. The organisation then prepares business plans to achieve the objectives. These goals and objectives are tabulated in the form of Balanced Score Cards (BSC) and are monitored from time to time.
All senior leaders including HR leaders have been trained and certified in performance counselling techniques that are in line with the global trends. This ensures that Bharat Petroleum creates an integrated work environment that supports and enhances performance and skill development of every employee. Senior leaders in the organisation take regular feedback from employees regarding various issues through dipstick surveys and discussion forums.
Bharat Petroleum has various HR initiatives for employees to continually applaud and encourage individual as well as group performance. Regular appraisals are geared toward identifying, rewarding and encouraging employees who excel. Additionally, at Bharat Petroleum, training needs are identified and earmarked and employee goals are also streamlined to promote career growth. Performance targets which are mutually beneficial to individuals and the company are also clearly identified and worked on.